I have been using One Hour Heating and Air Conditioning for about nine years now and I have never been disappointed. In fact, I have come to like and respect one of their technicians so much that I ask for him each time I need service done. Jay is the technician who comes out to my home. He is always on time, polite and professional. He is able to make an assessment quickly of the unit then he takes the time to explain his findings to me and what he can do to fix it. He also takes the time to answer any of the questions I have. He is very thorough, courteous and neat. I will continue to ask for Jay for my service and to use One Hour Heating and Air Conditioning!