I am very happy with my new heating and cooling system. The technicians were very friendly and professional. The only issue I encountered was with the installation Manager who was very rude to me on the phone. I called to discuss my concerns and she continuously cut me off and became argumentative on the phone. She accused me of arguing with her when I simply needed answers on the installation of my new system. I would say that I would recommend this company, but I will warn them about your rude manager. She is very unprofessional!!