Very pleased with the product! Not so pleased with the communication!
I think my new Hunter Douglas blinds look very nice. The installation by Rich from Arjay's Window Fashions was great. He was very, very nice and Hunter Douglas is a good product. I'll continue to use this type of blind throughout my home. I'm very pleased. My only complaint is that the appointment information was communicated via email and I don't use email. Email is like junk mail to me. I never read it. I much prefer a phone call. The email specified a time that the installation would take place, without any input from me. By using email, Arjay's Window Fashions didn't give me a chance to supply feedback on what was good for me. They only took their own schedule into consideration. I would recommend Arjay's if they stayed away from email communication. I am a senior and my friends in the senior housing I live in are all from an older generation and don't use email.