It was my first time using Arjay's Window Fashions and everything went very smoothly. They just put in a couple drapes for my home and they look excellent! The blinds I had in my home were old and pretty much destroyed so I called up Arjay's to see what they could do. They gave me plenty of options and I chose what would fit best. No complaints so far, the shades are made of very quality material and I have gotten a few compliments so far. Overall great service and I will look to use them in the future for more home improvement.