I had an emergency situation so I reached out to Benjamin Franklin Plumbing of Duncanville for help. They got here fast, and in fact, arrived earlier than scheduled. He was honest and upfront about what the issue could be, and once he found out it was a bad thing, he took care of it. I've used them once before I think, many years ago for my water heater. The plumber they sent was patient, conscientious, and even wore a mask. he was a nice, trustworthy guy.