Customer for years and find staff to be courteous, professional, and upfront about work to be done and suggested alternatives to correct the issues at hand.
I have had Benjamin Franklin as my go to plumber going on 10 years now. I find the from my initial contact with the office staff to the plumbers who come out to service my plumbing issues to be easy to work with, courteous, honest, and most of all excellent in doing their jobs. I highly recommend them and over the years I have had Kirk and Stewart solve my issues. I find both to be very proficient in their work and knowledgeable in providing solutions . Their expertise gives me a sense of relief and confidence in solving my plumbing issues. Both have given me advice and suggestions on the upkeep and maintenance of my system. They do a great job and resolve the issue at hand when assigned to make a service call to my home. Keep up the great work and I am sure your boss holds you in high esteem and recognizes the work you do. Thanks again, to the entire staff for the great customer service.