Let me start by saying we have indoor pets and children, the main cause of spills and stains. Zerorez cleaned our floors and removed many stains. The guy who cleaned our carpets was professional on time and worked very hard to ensure we were happy. They also cleaned our furniture, including a couch love seat and a recliner. The furniture was cleaned and refreshed it was like a new living room set. Our entire home was refreshed and smelled fresh, you could not even tell we had pets.