I'm totally satisfied with what The Blind Lady Custom Blinds did and what we got. She came in a timely fashion. Her serviceman was polite, clean and did good work. The shades she ordered for me fit perfectly. They're room darkeners and they're doing a good job. I've used her service in the past but I actually ended up going back this time because I initially called another place but ran into an ad for The Blind Lady while searching for a coupon in the consumer guide. I decided to give her a call and the price was cheaper than the budget place I'd been looking into.