Haley Mechanical had replaced our water heater 12 years ago. So when this one went out exactly at the 12-year mark we called them to come out and replace it again. They are very polite and keep the work area clean. They haul off the old unit for you and make sure everything is working before they leave. This was a quick visit and they did a very good job. I would refer them if the opportunity came up and I will use them again if needed. Great job guys & thank you for the quick response!