I had a very good experience with the entire team at One Hour Heating and Air. The on-site techs were straight forward when they looked at my equipment and explained the issues that they saw. When I decided that I didn't want to wait for my system to fail because it was 20+ years and decided to move forward with a new one, they helped me quickly - and on my timeline. The financing team set me up quickly and the installation techs did a professional job. I am very pleased with my new system and my overall experience.