My experience with One Hour Heating and Air Conditioning has been a confusing, frustrating, non-experience. First of all, they've never done any actual work for me. I called them to get an estimate on repairing the damage a different company had done to the ducts in my apartment unit. Strangely, while friendly and communicative, the person I talked to seemed reluctant to believe that the damage I described was legitimate. Because of this, I don't have a lot of faith/trust in the estimate he gave me. I'd be unlikely to recommend this company to others because, though polite, they were not helpful as I had hoped.