Business Description:
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Categories
plumbing, heating, and cooling
Reliable Plumbing & Heating Services
449 Redwood Ave, Sand City, CA 93955, USA
(831) 375-3475

Service

Total Experience

Will Recommend

Tom P.

Monterey, CA

Reliable Plumbing & Heating Services

Absolutely Horrible

I had an absolutely horrible experience with Reliable Plumbing & Heating Services. I was having an issue with my system, so I reached out to them. They were supposed to call and give me notice when they were going to arrive, but they didn't. They just showed up to start diagnosing the problem. They looked at it and found out the part they needed wasn't in their vehicle, even though they say they always keep these types of parts. So they were going to have to leave in order to look for the part and come back. I ended up just turning them away and giving them their service fee. The estimate for the work came out to around $800, but when I went myself to buy the part needed, it only came out to $100. I will never use them again, and in fact, I would like my service fee refunded.

comments

Thank you for your feedback. We are sorry to hear that we were not able to perform service for you after diagnosing your pressure issue. With the California lead laws pressure regulators are a costly item. Please give us a call if you would like to discuss this further.

Reliable Plumbing & Heating Services commented on 09/06/2018