Bryant Air Conditioning, Heating, Electrical, and Plumbing is usually very good but this time there were some hiccups. We had them come out for some plumbing issues in the bathroom and basement. The technician who was here was a bit green behind the ears and did not look at all of the angles to fix the situation. It is a good thing I was there and could oversee what was going on. I advised we could take apart the back of the vanity to see the pipes to work on. If I was not there I doubt he would have done that. So I took my time to do it plus I had to pay for it, so I was not as happy with this experience as I have been in the past using them. Since I am a repeat customer of theirs I would like to see them start offering loyalty discounts for those of us who do continue to come back. That would show their appreciation for us coming back to them and give us a discount for continuing to use them. I don't know if this was just the one odd experience but I was not happy with the high payment and having to do some of the work myself. I do still feel they are a good company and I will give them one more chance so I will call Bryant Air Conditioning, Heating, Electrical, and Plumbing again.