I always call Bryant when I need help either at home or in my rentals. My tenant was extremely impressed with your tech. He was polite and took care of the water heater so she had hot water. He "went above and beyond" by screwing the door latch into place. When she opened the door after he left, she could actually open it easily. She had been meaning to fix it for days and he really helped her. I appreciate his extra help also.