Benjamin Franklin Plumbing & Minuteman Heating and Air installed a new heating and air system for me and they did a good job. They were very responsive and very professional people. There was apparently some kind of issue with the unit itself, a manufacturing issue, and it stopped working after a few days. I called Benjamin Franklin Plumbing & Minuteman Heating and Air and they hurried right back out to address the issue for me. They stayed with it until they got it working right. I am glad that they stand behind their work and I highly recommend the company!