I am a Preferred Customer of Benjamin Franklin Plumbing & Minuteman Heating and Air, and as such, I get one service per year without any service charge. With that in mind, I recently had them come out and remove and replace a faucet for me. They were very timely people, and in fact, they came early! They did a good job for me! They also work very cleanly, and that is a big plus too! I highly recommend Benjamin Franklin Plumbing & Minuteman Heating and Air to everyone! They are a good company and they do professional work!