Business Description:
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4 635 reviews
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Categories
plumbing, heating, and cooling
Benjamin Franklin Plumbing & Minuteman Heating and Air
9500 Ray White Rd STE 200, Fort Worth, TX 76244, USA
(817) 210-3031
benjaminfranklinplumbingfortworth.com

Service

Total Experience

Will Recommend

Nanette B.

Fort Worth, TX
Benjamin Franklin Plumbing & Minuteman Heating and Air

Extremely Expensive!

The technician that came out was prompt and clean cut. However, he quoted to me extremely high costs for my repairs. For example, after taking the shower handle apart he quoted $750 to fix a dripping shower head stating that it needed a high-end valve. (But, he offered to give me $100 off if I had him do the work.) The amusing part is that since he put it back together it doesn't drip any more. It just needed to be tightened. He wanted $300 to fix a toilet that needed a $20 part. And $100 each for the two drains that were slow running. Unbelievable! Call someone else!

comments

We respectfully disagree with your "review", especially the amounts that you stated that differ greatly from what you were charged, and what you were quoted. To avoid situations like this we always present the price to you BEFORE the work is started, and also have you approve the price by signature BEFORE the work is started. If you would like to call us to clear up any confusion, because there seems to be a lot, please feel free to do so at your convenience! Thank you, and have a blessed day.

 Benjamin Franklin Plumbing & Minuteman Heating and Air commented on 07/24/2017
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