It was our first time using Minuteman Heating And Air, we were overall happy with the service they provided us but the pricing was a little over our budget. I had called them because we were selling our home and wanted to get our heating/AC unit checked out because we wanted everything in good shape. They sent someone out and he let us know that we needed some parts replaced to keep everything working good. We ended up buying the parts from someone else because it was a little too expensive. I'm not sure I would use them again because of the pricing.