There was only one mistake and they recovered! Everybody was professional!
There was a problem at first with WyattWorks Plumbing. Peter said the work was done and left but
that night I went downstairs and water was all over the basement. I tried to get ahold of Seth and was told he wouldn't speak with me directly. So I got in the car and drove down there in person. He apologized and offered me a discount, but that wasn't what I was there for. I just wanted what I paid for, some customer service. So Peter came back out that afternoon and fixed it. He was very nice and professional both times. He was a real gentleman. I got the impression that he might not have been familiar with the job on that unit. The slip-up was frustrating, but I've used WyattWorks twice before and had flawless experiences. I took this as an aberration, a slip in the road from which Seth and Peter and everybody recovered. I get the impression they care about their customers. I'm not looking at mistakes, the recovery from them is more important. I recommend them.