Billy arrived within the timeframe indicated by the dispatcher. He quickly saw and diagnosed the problem with my showerhead and faucet. He prepared a quote, and while it was expensive, I agreed for the convenience of getting it repaired right away.

I had another issue with a small spot on my ceiling. Billy spend a good amount of time assessing it and offering possibilities for what might have caused it (could be related to sealing issue in the upstairs bath, which was repaired).

Overall, his service was efficient, well-done and neat. I just wish I had purchased the repair parts in advance to save the mar-up on them.