We had a pipe connection break at the post office. I called, and the technician talked me through the steps to shut off the water at another location. They were able to come out within 90 minutes. They replaced the broken connection and added additional shut off valves in two locations, checked and replaced the sink supply lines, and checked the water heater. The technician completed the job in less than two hours. He explained evertyhing before and after the work was done. I am 100% pleased with this company and their work.