The work done on my bathtub was horrible.

I called ben franklin plumbing to replace a bathtub spigot. It cost $410 to replace a spigot that I supplied

The technician accidentally broke off too much tile then proceeded to use a LARGE amount of caulk. It looks absolutely hideous.

He did a poor job caulking and left large holes. I woke up to a bathtub filled with ants.

Contacting customer service did no good, they made no effort to fix the issues, leaving me to have to call another plumber and pay to fix their terrible work

Do not use this company, they are horrible and there are plenty of other competent and honest plumbers.