Called around to get an idea as to what it would cost to get my furnace looked at as it air distribution was inadequate. Service tech. showed up and got to work right away. He wasn't about selling me parts or products I didn't need but rather focused on making sure the furnace was working at an optimum level. The tech. was very informative, knowledgeable, professional but above all, by far the most pleasant individual in the HVAC industry. In all, great work and know that your efforts and work is greatly appreciated.