No one wants to find a puddle on the floor, and few want to repair the cause of such a puddle. So we call Ben Franklin and have someone who is better at such things than ourselves come out and have a look. Steve arrived promptly, inspected the house for other potential leaks, and made appropriate recommendations. No pressure, no hassle, emergency settled, and at a fair price. I don't recommend anything to anyone for any reason, unless my boss is asking for it.