The service person was good. He showed up at about noon and stayed for about an hour. He determined what the problem was and solved it quickly. However, we felt we were misled about the charges. We were told the night before that the charge would be $299 and that if waited until Monday the charge would be $249. So when he charged us $388 , we were surprised and felt we had been overcharged. Really-one hour of work for $388.! That's really not fair! ( Recently we paid two electricians a total of $600 and they were here all day!) In the future we'll likely call someone else who isn't so expensive!