I brought a cherished family heirloom to PCS for cleaning. It is a 75+ year old oriental wool rug that we believe my husband's grandmother in Austria had acquired in the 1940s (possibly earlier). It had been regularly vacuumed, but never cleaned before. We are so pleased with the results. It is so soft and the colours look so much richer now. I even was able to handle the rug now without my allergies causing me to break out into hives.
The staff at PCS made professional recommendations and we never felt like we were being "sold" services or treatments that were unnecessary. Not only that, but they worked on a tight timeline to ensure our rug was back at home for Christmas.
I will not hesitate to use PCS again for all my professional cleaning needs, and will recommend them to friends and family.