From the first phone call fo rjw quotation visit and to cleNing the carpet they were fabulous. Professional, friendly, knowledgeable and courteous. I highly recommend using PCS Niagara. My carpets look fabulous! They ultra drying time is wonderful. Precautions taken to prevent hoses scuffing baseboards or furnirure-great! The young man who performed the work was so polite near ans tidy. I will forever be a customer!