The carpets are great and the gentleman was terrific (I think his name was Rob).
The only concern I have is that I work until 1:00 p.m. and knew that I would not be home before 1:30. I spoke to someone in the office the morning we had the carpets cleaned (November 27) and explained this to the office administrator. The man who was cleaning the carpets arrived at 1:00 p.m. Fortunately, my husband was at home. The reason I wanted to make sure that he knew I was not home until 1:30 is that I did not want to keep him waiting. Perhaps it was a communication situation but I felt badly. Thank you so much - we will call you again! Judith