The people at Hughes Dry are friendly, and they know what they were doing. After a friend told me about the company, I contacted them to make an appointment. They were extremely courteous, and flexible with their scheduling. Their workers showed up on time, and were really polite and helpful. Their carpet cleaning wasn't a huge improvement, but that was most likely due to the carpet itself. But, they also stretched the carpet, along with cleaning my dryer vents and duct work. They are a nice, small company to work with, and I would consider using them again.