K9 University is a very clean environment and they're very lovely people. Very friendly. We have our Cavalier King Charles Spaniel meet-ups there once a month and they are very welcoming. We sometimes have 30-40 dogs running all over with everyone there at the same time and they're very accommodating. The pricing is just fine. They're very reasonable. I don't think you should say no to them. Consider them because they're very nice people.