On the 3rd day of having our dog in their care he was bit by another dog and we were never notified. We have thus far spent over $1000 in vet visits for stitches, a drain, antibiotics. To make matters worse they refused to issue a refund or cover our vet expenses. Their liability forms include a negligence waiver so effectively they think they can get away with being negligent. Atrocious business on their part. They should know a business like that is nothing without their reputation so spread the word and keep your pups safe!