We left our 5 month old pup while we went out of the country. I was nervous because she was so little and had not had any opportunity to socialize with other dogs. I called the first night and the staff told me how she was doing. We also got an email “report card” every other day. Because she spent 7 days boarded, she got a bath. She was so soft and smelled so good when we picked her up. Our pup came back calm and happy. Would definitely use their services again.