We are repeat customers of Vito Services, having used them on many occasions. The last time they came out it was to snake out a couple of drains for us. They spent several hours working on it, and will return to finish it tomorrow. Overall, their employees are always very friendly and polite, and they do a very professional job. One thing that really impresses me about them is, that they will do their due diligence to figure out what is wrong. If they are stumped, they don't just wrap it all up and go to the house. No, they stay and work really hard to solve the problem. If they can not figure out what is wrong, then they will call a supervisor if needed. They stick to it! That is something I really admire about them!