I’ve been in multiple times to get fit and refit and James has always done a good job. When I reach out to him I get a response very quickly. I’ve used other fitting services and companies and this is the best I’ve been to. My only complaint is the shafts are so darned expensive! But I also understand the profit margins come from here not the actual fittings and it’s a small price to pay to have the best equipment fit exactly to me and my swing. I also have the utmost confidence in the clubs because I know they are built to exacting specifications and if there are any issues it’s the $@!#% swinging the club not the club itself. As always they do great work!