Paid $330 for 20 minutes of labor.
The phone service was great. The timing was fast, and the tech was professional. Problem is I paid $330 for 20 minutes of labor. My total bill was $530. I had already priced the OEM part @ $200, but I found myself against a weekend, with record lows coming and myself leaving town for a week, so I bit the bullet anyhow. The tech replaced it really in about 5 minutes. Sure, companies may charge what they like, and if this is the practice in the industry, then so be it. However, I am inclined to find out what other companies are doing, and until it is clear that this is the common practice, then I don't think I can recommend MSCO and will probably not use them again. I will say the people themselves were great to deal with.
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