I have always been pleased with the service I receive from Golden Rule. Operators, technicians, and specialists have always been very courteous and professional and I really like that they take the time to explain everything before they move forward with service or repairs. I feel I always know, at least to the limits of my abilities to fully understand, just what they will be doing, why they will be doing it, and what it will cost me before they begin any work. That engenders trust with me and I am not afraid to contact Golden Rule with any issues or questions. Thank you, All.