My AC unit went out on Thursday 7/6/2017. After phoning the outfit who put it in for me 7 yrs. ago, they said the earliest they can get to me was 7/27. I called Scott Hale on 7/7. They sent Tyler Keller out on Monday. He diagnosed the problem and had the AC up and running in 20 minutes. I will keep Scott Hale for my go to for all my heating and ac needs. Tyler is the best!!!!