Kowledgeable, friendly, reliable, competent
We first brought in Rick Buffham and his crew to install an oil furnace and heating ducts during a renovation in '99. About 12 years later, our insurance company decided they didn't like our oil tank, so we called in Rick again. He outlined our options regarding a heat pump - much more clearly and in line with my own online research than two other contractors we brought in. The heat pump was installed (closed loop horizontal - we sit on clay loam, >12 feet from bedrock, so it was a no-brainer) in December, and we've been happy with it ever since. The only drawback is that, in an electrical outage, my generator doesn't have the juice to start the heat pump, so this Labour Day, RB Heating will install a supplemental/emergency heat source: a propane stove for the living room, complete with pretty flames. All along Rick Buffham has helped us make the right choices with his knowledge-in-depth, and his maintenance and installation crew is second to none: friendly, reliable and thoroughly competent. We're really happy to have had them on our side for so many years, and I'd recommend them to any of our friends.