Business Description:
R.B. Heating ClimateCare has been faithfully serving the community's of Kemptville and surrounding area since 1992.
Categories
heating & air conditioning
RB Heating Climate Care
845 Prescott St, Kemptville, ON K0G 1J0, Canada
(613) 258-1262

Service

Total Experience

Will Recommend

Anna S.

Kars, ON

RB Heating Climate Care

Needs improvement

Last 2 service visits have required follow up. Technician indicates further testing required with a part. However in bot instances there has been no followup by the technician or the office. Used to be that there would consistently be a follow up but in the last year this is not happening. Furthermore when call into the office there is inconsistent information and knowledge.

comments

Hello Anna, I'm sorry to hear of the delay in getting back to you on your part, it appears the request slipped through the cracks - my apologies for this. We do try our best to stay on top of requests but unfortunately mistakes can happen and I'm sorry for that. I understand the technician has contacted you and the work has been scheduled. Please do not hesitate to give us a call if you need anything else at 613-258-1262

RB Heating Climate Care commented on 02/23/2018