Thank you for sending the survey, as I was going to write an email anyway. As a manager of folks I am always appreciative of hearing good things about my team not just the complaints. So wanted you to know that we used both your carpet/upholstery team and your stone cleaning team. Not only were they technically excellent at their job, but they had good people skills too, which is do important. They were pleasant and answered tedious questions as well as were proactive in letting me know the next steps. They were also extremely neat. We used your company many years ago and I am so glad to find you have kept up your quality. I will certainly use you again and recommend you to others. Please let you teams know that they were great!