Business Description:
Infinity Air Solutions, performs commercial and residential heating and air conditioning sales, service and installation. As well as, commercial refrigeration.
5 123 reviews
Categories
heating & air conditioning
Infinity Air Solutions, Inc.
1678 Montgomery Hwy Ste 104-202, Birmingham, AL 35216, USA
(205) 243-4775
http://www.infinityairsolutions.com/

Service

Total Experience

Will Recommend

Bu S.

Birmingham, AL
Infinity Air Solutions, Inc.

Service Was Good, But Cost More Than Expected

We own a meat market in the city and had a refrigerator that was running loud. We called Infinity Air Solutions for service. They were professional and fixed the refrigerator problem. However, when I received the invoice I was shocked the cost of service was so high.

As a small business owner managing costs is always a delicate balance.

comments

I am sorry to hear that you were not 100 % happy with our company. We are a small business as well, so I can understand where you might be coming from. We do our best to be as fair as possible when it comes to pricing. We repaired multiple problems on a few different commercial refrigeration systems and made repairs to an A/C unit. For the amount of work performed and the time it took to make repairs, I feel the cost was honest and fair. We would like every customer we meet to continue to use us solely for their HVAC and commercial refrigeration needs for life. Simply put, we strive to exceed our customer's expectations and do our best not to over or under charge any customer. It is a delicate balance and we do our best to keep the scales even. Realistically we know that we cannot please everyone all the time, but we try our hardest to make every customer happy and at the end of the day that is all we can do; give it our all, perform our best and give everyone the most fair and honest pricing possible. Again, we do apologize that we could not meet your expectations and that you are not 100% pleased with every aspect of our company and the transaction that took place. We do appreciate the opportunity for giving us a try.

Infinity Air Solutions, Inc. commented on 08/16/2017
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