Naturewise Chem-Dry has outstanding flexibility. Their professionalism and timeliness is exceptional. They call ahead letting you know that they are on their way. They are well groomed, and their vehicles identify them when they arrive. Their service is stellar compared to any others that I have used. Both, the person who came out to clean the carpets and Paula who runs this business did a fantastic job. The carpets turned out excellent! I started using this company back when they were Dahl's. When they sold, I tracked them down and continued services under the new name and new owners. Impressive service from an impressive company.