I asked Naturewise Chem-Dry to clean a carpet for me, and they did a very good job! They were courteous over the phone, and they were courteous when they came out to the house. Because of COVID, I was a little nervous about having new people in the house, but their employees were respectful of all the COVID protocols. I really appreciated that. This was my first experience with the company, and I was very impressed with their customer service. For example, about a month after the service, they came back out to make sure that everything had dried properly, and that they had not missed any trouble areas. I would definitely recommend Naturewise Chem-Dry to everyone! They are a very customer-oriented company!