The folks at Naturewise Chem-Dry are just good, honest people. They do a great job on my carpets, and they pay attention to what they are doing. They are smart, observant people, and they think ahead. They address issues on the front end. For example, when they cleaned my armchairs for me, they first removed the cushions and checked the tags to make sure they were safe to clean. They are very punctual people and once, when they were only going to be 10 minutes late, they called me to let me know. They care about their customers, and they care about doing a good job. I recommend them frequently to my friends, and I would also highly recommend Naturewise Chem-Dry to everyone in this area! They are the kind of people that you want working in your home!