We had never used Naturewise Chem-Dry before and since we had gone a little too long on getting our carpets cleaned, we decided to give them a try. They did a great job for us and I was very impressed when I got home and saw how clean the carpets were. I mean, they were in pretty bad shape and Naturewise Chem-Dry brought them back to life. My husband was here while they were doing the work and he said that they were very nice people and very professional. He had nothing but nice things to say about them, and we were both extremely happy with the job they did for us! We highly recommend them to everyone! If they could get our carpets clean, then they can clean anything!