Our need was for the installation of a new gas stove. We had the shut off valve required by law and just needed to get the old flexible line off and the new one installed. The serviceman was here for around 30 minutes and we were charged $382, after a 5% senior citizen discount. We were stuck because we needed the stove. Lowe's had offered installation for $189, which also seemed high at the time but now, in retrospect, we should have taken!