Business Description:
Plumbing, drain, heating, and air conditioning installation, service, maintainance, and repair serving Baltimore, Howard, and Carroll County
Categories
plumbing, heating, and cooling
Bruce Solomon Plumbing, Heating & Air
12452 Owings Mills Blvd, Glyndon, MD 21136, USA
(410) 833-2188

Service

Total Experience

Will Recommend

Aron S.

Baltimore, MD

Bruce Solomon Plumbing, Heating & Air

Expensive to the point of fraud

Did a good job replacing part of a kitchen drain line to a main sewer line, but it was kind of expensive and I was pretty skeptical whether it should have cost that much, but had little information to compare it to. Then they did a whole house inspection and recommended I replace my hot water tank with a 50 gallon gas tank for more than $2000, which is double what it should cost based on common knowledge. Makes me wonder how much I got ripped off on the work I had done...

comments

Thank you. I am glad that you thought we did a good job replacing your kitchen drain line.
As with your drain line replacement, we first came out to look at the job so we could give you an accurate price up front and in writing for any job you are considering in your home. Then you called us back to have the job done.
After our technician completed the drain line job he did a whole house plumbing inspection. During the inspection he noticed that your water heater was installed in 1999. Knowing that water heaters last about 12 to 14 years by Consumers Reports' estimated life expectency. Our technican wrote up a report showing his findings for that and all the other plumbing in your home. He also left you with a sheet that states "Existing water heater working at this time but is almost 20 years old." Then he left you pricing for a new water heater with all the items required to due the proper installation. Also a quote to repair another item in your home.

Bruce Solomon Plumbing, Heating & Air has been in business for over 33 years servicing the needs of our customers. We ALWAYS give a price up front so our customers can make an informed decision about their home.

Bruce Solomon Plumbing, Heating & Air commented on 02/12/2018