The people from Dependable Heating & Air were hard workers. I offered to help them and they said they didn't need help. I did trim back the rose bushes so they could get to the unit and they thanked me for that. This was the first time I used them. I've been here for about fifteen years and the house was built in the nineteen nineties. When the air conditioning broke, my fiduciary called around for me to find the best deal. That's how she found Dependable and the agreed a whole new unit would be best. I would definitely use them again.