Creatuity Corp. is really good at what they do. As far as maintaining our Magento service platform I have found that they are very, very good. You need to make sure you keep an open line of communicate with them for things to go smoothly. They're good communicators, but you have to hold up your end of the bargain too. As far as the price, they're not cheap, but you get what you pay for. Overall I'm very pleased with the relationship.