Creatuity Corp.

Business Description:

We're here to help with your eCommerce and Magento needs!

Categories

web design & development
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Kristie's Review

Service

Total Experience

Will Recommend

Greenville, NC

Creatuity Corp.

Their customer service is satisfactory but their overall process is taxing.

From a customer service perspective I thought that Creatuity Corp. was very satisfactory. I thought that their pricing was a bit high and their overall process for working with their customer was a bit taxing. We actually had been using them for a while, for a continuous period of time we were working with them but after we got into the contract we weren't 100% satisfied with the process so we've been working with a different developer since that time. I talked to the company directly and explained this, so they already have this feedback.

comments

Thank you for your feedback. We do pride ourselves on our customer service as well as our integration tools that allow us to support many client projects of all sizes. We do utilize specific workflows to ensure quality control and exceptional code quality. Our workflow methodologies are sometimes more advanced than what you might find working with other freelance and internal developers.

Many of our clients understand that our workflow methodology is critical to the success of their project. Though our workflow methodology does involve a few more steps in terms of final review and deployment, it also provides reassurance that our work will meet all of our client’s requirements and requests.

Creatuity Corp. commented on 01/30/2017